Mahnosh Amini; Hossein Samavatyan; Aleh Haghighi; Mohammad Reza Barati
Abstract
Communication skills are of basic survival skills in the current era. Nurses, due to their job demands, should possess the communication skills. The aim of this study was to investigate the effectiveness of communication skills training on job stress in nurses of Isfahan Hojjatieh hospital. From 96 working ...
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Communication skills are of basic survival skills in the current era. Nurses, due to their job demands, should possess the communication skills. The aim of this study was to investigate the effectiveness of communication skills training on job stress in nurses of Isfahan Hojjatieh hospital. From 96 working nurses in 5 wards of this hospital, 36 persons were selected by stratified random sampling method who randomly assigned to two groups (control and experimental). The intervention consisted of a 6-hour communication skills workshop for the experimental group. For measuring job stress in both groups before and after the intervention, the Occupational Stress Questionnaire was used. Data analysis using ANCOVA, revealed that communication skills training reduce job stress.
Monirsadat Zakerfard; Abulghasem Nouri; Hoshang Talebi; Hossein Samavatyan
Abstract
The aim of present research was to investigate the mediating role of work-family balance in the relationship between job autonomy and organizational citizenship behaviors. The research methodology was of descriptive and correlational type. The statistical population comprised all employees in a governmental ...
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The aim of present research was to investigate the mediating role of work-family balance in the relationship between job autonomy and organizational citizenship behaviors. The research methodology was of descriptive and correlational type. The statistical population comprised all employees in a governmental organization in Isfahan. Using stratified random sampling method, 150 employees were selected from the statistical population. The research tools included Work-Family Balance, Organizational Citizenship Behaviors and Job Characteristics Questionnaires. Structural equation modeling (SEM) was used for data analysis. The results showed that work-family balance plays a complete mediating role in the relationship between job autonomy and employee-oriented organizational citizenship behaviors, while this variable partially mediated the relationship between job autonomy and organization-oriented organizational citizenship behaviors. This research suggests that job autonomy leads to work-family balance and in this way resulting in increasing organizational citizenship behaviors.