Document Type : Research Article
Authors
Abstract
The aim of this study was to investigate the causal relationship of EFQM criteria wit job satisfaction and organizational loyalty. The statistical population of this study included all employees of Urmia university (186 employees). All 186 employees selected as research sample. The instruments included EFQM, Job Satisfaction and organizational loyalty questionnaires. Path analysis used for data analysis. Results showed that EFQM criteria had significant relationship with job satisfaction and organizational loyalty.
Keywords
فارسی
حری، صادق؛ اکبری، حسن؛ قرقره‌چی، مجید؛ و نوری الموتی، صابر (1388). بررسی مزایا و دستاوردهای به کارگیری مدل در دانشگا‌ه‌ها و موسسات آموزش EFQM تعالی سازمانی عالی. فصلنامهبصیرت، 16(34)، 127-94.
دشتی‌زاده، محمد‌امین (1386). حرکت به سوی تعالی با استفاده از مدل تعالی سازمانی EFQM، در شرکت مهندسی سازه فرافن. (پایان‌نامه کارشناسی ارشد). دانشگاه شهید بهشتی، تهران.
لاتین
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