سرمایه روان‌شناختی و رفتارهای مدنی سازمانی: شواهدی جامع از سه پژوهش مستقل

گل پرور, محسن; فتحی, علی; کاظمی, مریم; رحمتی آذرمنابادی, افسانه

doi:10.22055/jiops.2019.29993.1135

نوع مقاله : مقاله پژوهشی

نویسندگان

¹ دانشیار گروه روان‌شناسی صنعتی و سازمانی، واحد اصفهان (خوراسگان)، دانشگاه آزاد اسلامی، اصفهان، ایران

² کارشناسی ارشد روان‌شناسی صنعتی و سازمانی، واحد اصفهان (خوراسگان)، دانشگاه آزاد اسلامی، اصفهان، ایران

https://doi.org/10.22055/jiops.2019.29993.1135

چکیده

این پژوهش با هدف بررسی نقش سرمایه روان‌شناختی بر رفتارهای مدنی سازمانی اجرا شد. جامعه آماری پژوهش در سه مطالعه مستقل، سه سازمان (یک سازمان دولتی، یک سازمان خدماتی و معلمان زن) در شهرهای اصفهان و اهواز بودند که به‌ترتیب از بین آن‌ها 279 نفر،267 نفر و 351 نفر به شیوه در دسترس انتخاب شدند. ابزارهای پژوهش در هر سه مطالعه شامل پرسشنامه‌های سرمایه روان‌شناختی و رفتارهای رفتارهای مدنی سازمانی بودند. داده‌ها با استفاده از تحلیل رگرسیون به شیوه ورود تحلیل شد. نتایج مطالعه اول نشان داد که به‌ترتیب امیدواری، خودکارآمدی و تاب‌آوری قادر به پیش‌بینی (معنی‌دار) رفتارهای مدنی سازمانی معطوف به افراد و امیدواری، تاب‌آوری و خوش‌بینی قادر به پیش‌بینی رفتارهای مدنی سازمانی معطوف به سازمان هستند. نتایج مطالعه دوم نیز نشان داد که خودکارآمدی در حد نه چندان بالا پیش‌بینی‌کننده یاری‌رسانی و خودکارآمدی، امیدواری و خوش‌بینی پیش‌بینی‌کننده فضایل شهروندی هستند. بالاخره نتایج مطالعه سوم نیز نشان داد که در میان معلمان زن از چهار مؤلفه سرمایه روان‌شناختی، فقط خودکارآمدی پیش‌بینی‌کننده رفتارهای مدنی سازمانی معطوف به افراد است. در مجموع نتایج این پژوهش نشان می‌دهد که در هر ساختار سازمانی معین، برخی از مؤلفه‌های سرمایه روان‌شناختی می‌توانند با ابعاد رفتارهای مدنی سازمانی رابطه برقرار کنند.

کلیدواژه‌ها

عنوان مقاله [English]

Psychological Capital and Organizational Citizenship Behaviors: Comprehensive Evidence from Three Independent Research

نویسندگان [English]

Mohsen Golparvar ¹
Ali Fathi ²
Maryam Kazemi ²
Afsaneh Rahmati Azarmonabadi ²

¹ Associate Professor, Department of Industrial and Organizational Psychology, Isfahan Branch, Islamic Azad University, Isfahan, Iran

² MA of Industrial and Organizational Psychology, Isfahan Branch, Islamic Azad University, Isfahan, Iran

چکیده [English]

Introduction
This study aimed to investigate the role of psychological capital in relation to organizational citizenship behaviors.

Method
Research statistical population was the employees of three independent organizations (a public sector organization, a service organization and female teachers) in Ahvaz and Isfahan. From this population, 279, 267 and 351 employees were selected by convenience sampling method, respectively. Research instruments in three studies were psychological capital and organizational citizenship behaviors questionnaires. Data were analyzed by regression analysis (enter method).

Results
Results of the first study revealed that, only hope, self-efficacy and resiliency predicted organizational citizenship behaviors toward individuals and hope, resiliency and optimism predicted organizational citizenship behaviors toward organization. Results of second study indicated that, self-efficacy is marginal predictor of helping, and self-efficacy, hope and optimism are able to predict civic virtue. The results of third study showed that from the four components of psychological capital, only self-efficacy able to predict organizational citizenship behaviors toward organization.

Discussion
In sum, the results of this study showed that in any given organizational structure, some of psychological capital components can be related to the organizational citizenship behaviors.

کلیدواژه‌ها [English]

psychological capital
organizational citizenship behaviors
hope
resiliency

مراجع

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مطالعات روانشناسی صنعتی و سازمانی

سرمایه روان‌شناختی و رفتارهای مدنی سازمانی: شواهدی جامع از سه پژوهش مستقل

مراجع

مراجع

Golparvar, M., Taleb, M., & Abdoli, F. (2016). Motivational foundations of compulsory organizational citizenship behaviors and conventional organizational citizenship behaviors. Journal of Industrial and Organizational Psychology Studies, 2(2), 1-24.

Zakerfard, M., Nouri, A., Talebi, H., & Samavatyan, H. (2015). The relationship between job autonomy and organizational citizenship behaviors, considering the mediating role of work-family balance.e Journal of Industrial and Organizational Psychology Studies, 1(2), 21-38. (Persian)

دوره 6، شماره 1
شهریور 1398
صفحه 1-26

سرمایه روان‌شناختی و رفتارهای مدنی سازمانی: شواهدی جامع از سه پژوهش مستقل

مراجع

مراجع

Golparvar, M., Taleb, M., & Abdoli, F. (2016). Motivational foundations of compulsory organizational citizenship behaviors and conventional organizational citizenship behaviors. Journal of Industrial and Organizational Psychology Studies, 2(2), 1-24.

Zakerfard, M., Nouri, A., Talebi, H., & Samavatyan, H. (2015). The relationship between job autonomy and organizational citizenship behaviors, considering the mediating role of work-family balance.e Journal of Industrial and Organizational Psychology Studies, 1(2), 21-38. (Persian)

دوره 6، شماره 1شهریور 1398صفحه 1-26

دوره 6، شماره 1
شهریور 1398
صفحه 1-26