اثربخشی آموزش گروهی جرأت‌ورزی بر ابراز وجود و کیفیت زندگی کاری کارکنان

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانش‌آموخته کارشناسی ارشد روان‌شناسی، گروه روان‌شناسی‌، مؤسسه آموزش عالی حکمت رضوی مشهد، مشهد، ایران

2 استادیار مؤسسه آموزش عالی حکمت رضوی مشهد، مشهد، ایران

3 دانشیار گروه روان‌شناسی، دانشگاه فردوسی مشهد، مشهد، ایران

چکیده

پژوهش حاضر با هدف تأثیر آموزش گروهی جرأت‌ورزی بر ابراز وجود و بهبود کیفیت زندگی کاری کارکنان بیمارستان خاتم‌الانبیاء مشهد انجام شد. پژوهش از نظر هدف کاربردی و از نظر شیوه گرداوری داده‌ها از نوع مطالعات شبه‌آزمایشی با پیش‌آزمون و پس‌آزمون و گروه گواه است. نمونه پژوهش که شامل 24 نفر از کارکنان با حداقل یک سال سابقه کار بود، با استفاده از روش نمونه‌گیری در دسترس انتخاب شد. شرکت‌کنندگان در پژوهش به صورت تصادفی به دو گروه آزمایش و گواه (هر گروه 12 نفر) گمارده شدند. گروه آزمایش 8 جلسه90 دقیقه‌ای تحت آموزش قرار گرفت و گروه گواه مداخله‌ای دریافت نکرد.ابزار پژوهش شامل پرسشنامه‌های ابراز وجود گمبریل و ریچی و کیفیت زندگی کاری والتون بود. نتایج نشان داد که پس از انجام مداخله، میانگین نمرات ابراز وجود و کیفیت زندگی کاری کارکنان گروه آزمایش نسبت به گروه گواه، به‌طور معنی‌داری افزایش یافت.

کلیدواژه‌ها


عنوان مقاله [English]

The Effectiveness of Assertiveness Group Training on Employees’ Self-assertiveness and Work Life Quality

نویسندگان [English]

  • Sima Karbasian 1
  • Jafar Talebian Sharif 2
  • Mohammad Saed Abdkhodaee 3
1 MA Graduate of Psychology, University of Hekmat Razavi, Mashhad, Iran
2 Assistant Professor of Higher Education Institute of Hekmat Razavi Mashhad, Mashhad, Iran
3 Associate Professor, Department of Psychology, Ferdowsi University of Mashhad, Mashhad, Iran
چکیده [English]

Introduction
The purpose of this study was to investigate the effectiveness of assertiveness group training on employees’ self-assertiveness and quality of work life
 
Method
The design of this research was pretest-posttest with control group design. From the statistical population, 24 employees with job tenure at least one year were selected by convenience sampling method and then randomly assigned in experimental and control groups (each 12 employees). The experimental group received eight 90-minatue sessions while the control group remained at waiting list. The instruments included Walton quality of work life and Gambrill & Riche’s assertiveness questionnaires. ANCOVA was used for data analysis.
Results
Findings showed that there is no difference between the groups in terms of self-assertiveness and quality of work life before the intervention. After the intervention, there was a significant increase regarding self-assertiveness and quality of work life in experimental group.
 
Discussion
Group training of assertiveness increased the self-assertiveness and quality of work life in experimental group compared with the control group. It appears that life skills training, especially assertiveness training should be implemented to improve skills in order to improve mental health. Also, the quality of work life is an important issue in the workplace.

کلیدواژه‌ها [English]

  • assertiveness training
  • self-assertiveness
  • Quality of work life
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