Document Type : Research Article

Authors

1 phd candidate

2 Associate Professor, Department of public administration, Payam Noor University, Tehran, Iran

3 Assistant Professor, Department of public administration, Payam Noor University, Tehran, Iran

4 Associate Professor, Department of Public Administration, Payame Noor University, Tehran, Iran

Abstract

Introduction: Resilience is a concept that has attracted a lot of attention in recent years; at the same time that various risks were formed in the countries, such as natural disasters, economic crises, and recently, the Covid-19 epidemic. The purpose of this study is to designing a human resources resilience model in the conditions of the Covid-19 crisis in the National Iranian South Oil Company
.
Method: In this fundamental-applied research in terms of purpose and descriptive-survey in terms of method, first with review of the human resource resilience literature before and after Corona, effective individual, organizational and environmental factors and human resources resilience dimensions were extracted using Meta-synthesis method (seven step-by-step methods of Sandloski and Baruso). After doing interviews with experts (20 people who are familiar with the issue of resilience of human resources and the environment of the researched company), the results of previous stage, adjusted and conceptual model were presented, then, using a researcher-made questionnaire, the extracted model was tested in the research population. The reliability of the questionnaire was confirmed using Cronbach's alpha and its content validity based on experts' opinions. The statistical population included 10,000 employees of the company, according to Morgan's table; the sample size was determined 373 people using simple random sampling method.
 
Results: Based on the opinion of experts, 17 dimensions for individual, organizational, and environmental effective factors and seven dimensions for the human resources resilience in the research sample were extracted, which became the basis of the conceptual model. Using the fit indices, the structural and general measurement models were confirmed. In addition, the hypotheses were reported to be positive and significant using path analysis.
 
Discussion: According to experts’ opinion, the present model obtained in this research can be introduced as a suitable model for the employees of the researched population to take advantage of the threat of Covid-19 as an opportunity.

Keywords