همکاری با انجمن روان‌شناسی صنعتی و سازمانی ایران

سرپرستی توهین‌آمیز و ترومای سازمانی: نقش میانجی آوای سازمانی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار گروه مدیریت، دانشگاه لرستان، شهرخرم آباد، لرستان، ایران.

2 دانشجوی دکتری مدیریت دولتی، دانشگاه لرستان، شهرخرم‌آباد، لرستان، ایران

3 دانش‌آموخته کارشناسی ارشد روان‌شناسی دانشگاه لرستان، خرم‌آباد، لرستان، ایران

4 دانش‌آموخته کارشناسی ارشد مدیریت، دانشگاه لرستان، خرم‌آباد، لرستان، ایران

چکیده
چالش­های گسترده در حوزه‌های رفتاری و اخلاقی میان سازمان­های امروزی، تهدیدی جدی برای موفقیت و عملکرد آن‌هاست. پژوهش حاضر با هدف بررسی اثر سرپرستی توهین‌آمیز بر ترومای سازمانی با نقش میانجی آوای سازمانی انجام گرفت. این پژوهش از نوع پژوهش‌های کمی و از نظر هدف کاربردی، و از لحاظ شیوه جمع‌آوری داده‌ها در زمره پژوهش‌های توصیفی – همبستگی است. جامعه آماری پژوهش حاضر، همه کارکنان شاغل در سازمان­های دولتی شهرستان خرم­آباد به تعداد 1300 نفر است. حجم نمونه بر اساس جدول مورگان 297 نفر بود که به روش تصادفی ساده انتخاب شدند. ابزار گردآوری داده­ها پرسشنامه‌های استاندارد بود که پایایی آنان با استفاده از آلفای کرونباخ تأیید شد. همچنین برای تحلیل داده‌ها از نرم‌افزار SPSS و Amos استفاده شد. نتایج حاصل از یافته­های این پژوهش نشان داد سرپرستی توهین‌آمیز هم به صورت مستقیم و هم از طریق کاهش آوای سازمانی  باعث افزایش ترومای سازمانی می­شود و در نتیجه اخلال در روند موفقیت سازمان را در پی دارد. کاهش آوای سازمانی یا به عبارت دیگر نشنیدن صدای کارکنان باعث ایجاد معضلات رفتاری، اخلاقی و تعارض در انجام امور و در نهایت افزایش ترومای سازمانی را در پی دارد.

کلیدواژه‌ها


عنوان مقاله English

Abusive Supervision & Organizational Trauma: The Mediating role of Organizational Voice

نویسندگان English

Amirhoshang Nazarpouri 1
mostafa omidnezhad 2
mohammad hatami nejad 3
kianosh zohrabi 4
1 Associate Professor and faculty member of Lorestan University Management Department, Khorram Abad, Lorestan, Iran
2 PhD Student of Public Administration, Lorestan University, Khorramabad, Lorestan, Iran
3 MA Graduate of Psychology, Lorestan University, Khorramabad, Lorestan, Iran
4 MA Graduate of Management, Lorestan University, Khorramabad, Lorestan, Iran
چکیده English

Introduction3o manage mental & psychological pressures & to control this destructive phenomenon, which, while influencing the success process of organizations, also causes behavioral problems & conflicts in their affairs. Today, organizational trauma has affected many organizations that play a central role in the social & economic development of societies & provide services.
 
Method
The purpose of this study was to investigate the effect of abusive supervision on organizational trauma with the role of organizational voice as a mediator. This research is of the type of quantitative research & in terms of applied purpose, & in terms of the method of data collection, it is among descriptive-correlational research. The statistical population of this research is all the employees working in the government organizations of Khorram Abad city (1300 employees). The sample size based on Morgan table was 297 employees who were selected by simple random sampling method. The instrument included standard questionnaires, their reliability were confirmed using Cronbach's alpha. Also, Spss & Amos softwares were used for data analysis.
Results
The results of this research showed that abusive supervision both directly & through the reduction of organizational voice causes an increase in organizational trauma & as a result disrupts the success process of the organization.
6
Discussion
Reducing the organizational voice or in other words not hearing the voice of the employees causes behavioral & moral  problems in doing things & ultimately increases the organizational trauma

کلیدواژه‌ها English

Abusive supervision
organizational trauma
organizational voice
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دوره 12، شماره 1
تیر 1404
صفحه 35-48

  • تاریخ دریافت 06 مرداد 1403
  • تاریخ بازنگری 05 مهر 1403
  • تاریخ پذیرش 07 آبان 1403