همکاری با انجمن روان‌شناسی صنعتی و سازمانی ایران

نوع مقاله : مقاله پژوهشی

نویسنده

دکتری مدیریت دولتی و کارشناس منابع انسانی شرکت گاز استان مازندران، ساری، ایران

چکیده

هدف پژوهش حاضر، شناسایی ابعاد و مؤلفه‌های خشنودی شغلی کارکنان و ارائه الگویی مناسب از آن می‌باشد. بر همین اساس، طرح پژوهش توصیفی از نوع پیمایشی است. جامعه آماری پژوهش شامل مدیران و کارکنان شرکت گاز استان مازندران می‌باشد (شامل گروه کانونی متشکل از مدیران شرکت با پایه سازمانی 17 به بالا به تعداد 40 نفر، و گروه کانونی متشکل از کارشناسان شرکت با پایه سازمانی 15 و 16 به تعداد 149 نفر). از این جامعه، 17 مدیر و 48 کارکن به روش نمونه‌گیری تصادفی طبقه‌ای انتخاب شدند. با توجه به طرح پژوهش، ابزارهای مورد استفاده در پژوهش شامل مطالعه اسناد و مدارک، مصاحبه و پرسشنامه (محقق‌ساخته) بود. تحلیل داده‌های جمع‌آوری‌شده با استفاده از آزمون تی تک نمونه‌ای و الگویابی معادلات ساختاری و با کمک نرم‌افزارهای SPSS و PLS انجام شد. نتایج نشان داد که الگوی خشنودی شغلی دارای سه بُعد (محیطی، فردی، و اجتماعی) و 14 مؤلفه (شرایط فیزیکی محیط کار، پاداش‌های اقتضایی، سبک سرپرستی، کیفیت، ارزیابی عملکرد، ارتقا و بالندگی شخصی، ویژگی‌های شغل، تناسب شغل و شاغل، مهارت‌های تصمیم‌گیری، مشارکت و کار تیمی، تعادل کار-زندگی، امور رفاهی، شرایط روان‌شناختی محیط کار، و روابط همکاران) می‌باشد.

کلیدواژه‌ها

عنوان مقاله [English]

The Factors Affecting Job Satisfaction: Considering an Structural Model

نویسنده [English]

  • Hamed Mohammadi

Ph.D. Public Administration and Human Resources Expert of Mazandaran Province Gas Company, Sari, Iran

چکیده [English]

The purpose of this study was to identify the dimensions and components of job satisfaction and provide a suitable model for it. Accordingly, the research design is a descriptive survey. The statistical population included managers and employees of Mazandaran Province Gas Company (including 40 managers of a focal group of company with organizational grade 17 or more, and 149 employees of a focal group consisted of company experts with organizational grade 15 and 16). From this population, 17 managers and 48 employees were selected by stratified random sampling method. According to the research design, the instruments used in the study included documents, interview, and questionnaire (researcher-made). Data analysis was performed by one-sample t-test and structural equation modeling using SPSS and PLS softwares. The results showed that job satisfaction had three dimensions (environmental, individual, and social) and 14 components (workplace physical conditions, contingent rewards, supervisory style, quality, performance appraisal, personal promotion and development, job characteristics, job-employee fit, decision making skills, participation and teamwork, work-life balance, welfares, psychological condition of the workplace, and coworkers relationships).

کلیدواژه‌ها [English]

  • job satisfaction
  • job characteristics
  • job-employee fit
Ahmad, K. Z. B., Jasimuddin, S. M., & Ling Kee, W. (2017). Organizational climate and job satisfaction: Do employees’personalities matter?. Management Decision Journal, 7(21), 1-21.
Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work to family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5(2), 278-308.
Bowen, D. E., & Lawler, E. E. (1995). The empowerment of service workers, what, why, who, when. Sloan Management Review, 3(33), 31-39.
Bushra, S., Usman, A., & Naveed, A. (2011). Effect of transformational leadership on employees’ job Satisfaction and organizational commitment in banking sector of Lahore (Pakistan). International Journal of Business and Social Science, 2(18), 261-265.
Chahal, A., Chahal, S., Chowdhary, B., & Chahal, J. (2013). Job satisfaction among bank employees: An analysis of the contributing variables towards job satisfaction. International journal of Scientific & Technology Reserch, 2(8), 11-20.
Clark, A. E. (1997). Job satisfaction and gender: Why are women so happy at work?. Labour Economics, 4(4), 343-370.
Culibrk, J., Delic, M., Mitrovic, S., & Culibrk, D. (2018). Job satisfaction, organizational commitment and job involvement: The mediating role of job involvement. Journal Frontiers in Psychology, 10(2), 117-130.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and the quality of life. Journal of Vocational Behavior, 63, 510-531.
Groot, W., & Maassan, V. H. (1999). Job satisfaction and preference drift. Economics letters, 63(3), 363-367.
Hajdukova, A., Klementova, J., & Klementova, J. (2014). The job satisfaction as regulator of the working behavior. Social and Behavioral Sciences, 190, 471-476.
Hanaysha, J., & Tahir, P. R. (2015). Examining the effects of employee empowerment, teamwork, and employee training on job satisfaction. 3rd Global Conference on Business and Social Science, 16-17 December 2015, Kuala Lumpur, Malaysia.
Hartmann, N. N., Rutherford, B. N., & Park, J. (2016). Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople: A multi-group analysis. Journal of Business Research, 70, 153-159.
Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. New York: Wiley.
Hofmans, J., Gieter, S. D., & Pepermavs, R. (2013). Individual differences in the relationship between satisfaction with job rewards and job satisfaction. Journal of Vocational Behavior, 82(1), 1-9.
Ivancevich, J. M., & Donnelly, J. H. (1968). Job satisfaction research: A manageable guide for practitioners. Personnel Journal, 47(3), 172-177.
Javadi, R. Kh., Rasouli, M., Nazari. A. M., & Hasani, J. (2015). Investigating individual, social and organizational factors affecting teachers'' job satisfaction. Journal of Industrial and Organizational Psychology Studies, 2(2), 45-60. (Persian)
Keena, L. D., Lambert, E. G., Haynes, S. H., May, D., & Buckner, Z. (2018). Examining the relationship between job characteristics and job satisfaction among southern prison staff. Routledge, Taylor & Francis Group, 37, 1-24.
Linz, S. J. (2003). Job satisfaction among Russian workers. International Journal of Manpower, 24(6), 1-34.
Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Journal of Southern African Business Review, 15(1), 100-118.
Lund, D. (2003). Organization culture and job satisfaction. Journal of Business & Industrial Marketing, 18(3), 219-236.
MacDuffie, J. P. (1995). Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry. Industrial and Labor Relations Review, 48(2), 197-221.
Mrhalek, T., & Kajanova, A. (2018). Work satisfaction and mental pressure of social workers and workers in social services. Social Sciences in Health, 20(2), 166-170.
Pang, K., & Lu, C. S. (2018). Organizational motivation, employee job satisfaction and organizational performance. Maritime Business Review, 3(1), 36-52.
Pylee, M. V., & Simon, G. (1997). Industrial relations and personnel management. New Delhi: Vikas publishing House PVT Ltd.
Shafiei, E., & Rezaei, F. (2016). Investigate the relationship between job satisfaction and quality of life with the consent of retired personnel azbaznshstgy. Counseling Culture and Psychotherapy, 7(27), 189-206. (Persian)
Swadekouhi, S., Zoghibiqnad, S., Hosseinpour, M., & Amirpour Birgani, S. (2016). The relationship of organization-based self-esteem and person-job fit with job satisfaction. Journal of Industrial and Organizational Psychology Studies, 3(1), 93-104. (Persian)
Taba, I. M. (2018). Mediating effect of work performance and organizational commitment in relationship between reward systems to employees'' work satisfaction. Journal of Management Development, 37(1), 65-75.
Voon, M. L., Lo, M. C., Ngui, K. S., & Ayob, N. B. (2011). The influence of leadership styles on employees’ job satisfaction in public sector organisations in Malaysia. International Journal of Business, Management and Social Sciences, 2(1), 24-32.
Yarnall, J. (1998). Line managers as career developers: Rhetoric or reality?. Personnel Review, 27(5), 378-395.